Thanks to some kind of error, Eleanor Shellstrop, an ordinary woman, enters the afterlife and is sent to the Good Place -- which is definitely not where she belongs. While hiding in plain sight from Michael, the wise architect of the Good Place who is unaware that he's made a mistake, she's determined to shed her old way of living and discover the awesome person within. Helping Eleanor navigate her new surroundings are Chidi, her kind, open-hearted 'soulmate' who sees the good in people but finds himself facing quite a dilemma; her frustratingly perfect new neighbors, Tahani and Jianyu; and Janet, a walking, talking source for all the knowledge in the universe.