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Coco's Bakery
s11e09 · 2022-04-09 · 00:00
Running · US
Undercover Boss
CBS Reality
What it is
Undercover Boss is a reality series that follows high level corporate executives as they slip anonymously into the lowest level jobs within their companies. Once undercover, they'll get their hands dirty with the rank and file, find out what their employees REALLY think of them and discover how smoothly their companies are REALLY run. In the process, these senior executives learn about themselves, the perception of their company and the spirit of their work force.
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Episode guide
13 this season · 135 totals03e01 Diamond Resorts 2012-01-16 01:00
Diamond Resorts
The undercover experience is no vacation for Stephen J. Cloobeck, Chairman and CEO of Diamond Resorts International, one of the world's largest timeshare companies, as he finds himself performing a dangerous job that bursts into flames. Meanwhile, the boss also reaches his breaking point with an employee's job performance, forcing him to break his cover.
s03e02 The Dwyer Group 2012-01-23 01:00
The Dwyer Group
Dina Dwyer-Owens, Chairman and CEO of the Dwyer Group, the parent company for Mr. Rooter and other national repair brands, embarks on a grueling undercover experience where she works as a plumber, hauls water heaters, fixes ovens and works alongside a grounds crew. Meanwhile, the boss is also shocked to discover one of her franchises isn't following a company policy.
s03e03 Kendall-Jackson Wine Estates 2012-01-30 01:00
Kendall-Jackson Wine Estates
Rick Tigner, President of Kendall- Jackson Wine Estates, causes a shutdown when he struggles to maintain pace on a bottling line, and is shocked by comments made by a delivery driver.
s03e04 Checkers & Rally's 2012-02-18 01:00
Checkers & Rally's
Rick Silva, President and CEO of Checkers & Rally's, one of the nation's largest fast food chains, serving more than two million hamburgers a week, travels to the front lines of his industry, where he's forced to make a drastic decision regarding one of his restaurants.
s03e05 American Seafoods 2012-02-25 01:00
American Seafoods
Bernt Bodal, CEO of American Seafoods, one of the largest seafood companies in the U.S., realizes that despite his past experience as a deckhand, he's not prepared to return to the back-breaking work and dangers involved in a day's work on a fishing vessel. Also, Bodal reaches his boiling point after being lowered into a piping-hot pit at a processing plant for a different undercover assignment.
s03e06 Popeyes Louisiana Kitchen 2012-03-03 01:00
Popeyes Louisiana Kitchen
Lynne Zappone, Chief Talent Officer of Popeyes Louisiana Kitchen, the world's second-largest fried chicken restaurant chain, is frustrated with an employee's lack of Southern charm behind the counter. Also, the Boss is brought to tears by another employee's generosity.
s03e07 Oriental Trading Company 2012-03-10 01:00
Oriental Trading Company
Sam Taylor, CEO of Oriental Trading Company, the nation's largest direct retailer of party supplies and arts and crafts, is concerned when he discovers some of his employees aren't happy. Meanwhile, the Boss causes an unintentional shutdown in his plant when he's tasked with managing the assembly line.
s03e08 Yankee Candle 2012-03-31 00:00
Yankee Candle
Harlan Kent, President and CEO of Yankee Candle, the leading designer, manufacturer, wholesaler and retailer of premium scented candles, goes undercover where his customer service skills leave several co-workers questioning his true identity, and the Boss grows frustrated with one store's lack of curb appeal.
s03e09 Taylormade Golf Company 2012-04-07 00:00
Taylormade Golf Company
Mark King, President and CEO of TaylorMade Golf Company, the largest manufacturer of golf equipment and apparel in the world, is forced to break cover when an employee grows suspicious of her new trainee and the Boss grows concerned with a disjointed structure of command at one of his factories.
s03e10 Budget Blinds 2012-04-14 00:00
Budget Blinds
Chad Hallock, CEO and Co-Founder of Budget Blinds, the largest window coverings franchise in North America with more than 800 franchise locations, takes it personal when two separate franchisees criticize his advertising plan, and one employee turns up the heat when she considers inviting the Boss to her hot tub after work.
s03e11 Philly Pretzel Factory 2012-04-28 00:00
Philly Pretzel Factory
Dan DiZio, CEO and Co-Founder of the Philly Pretzel Factory, which sells over 100 million pretzels a year throughout its 120 stores, is forced into action after one franchisee goes rogue, and the Boss is brought to tears when he realizes he let one of his franchise owners down.
s03e12 Fastsigns 2012-05-05 00:00
Fastsigns
Catherine Monson, CEO of FASTSIGNS International, who has never designed or installed one of their signs, finds herself plagued by air bubbles while trying to affix large decal signs, and is also forced to conquer her fear of heights.
s03e13 Mastec 2012-05-12 00:00
Mastec
Jose Mas, CEO of MasTec, one of the largest builders of telecommunication and energy systems in North America, receives an explosive surprise while heading down a manhole. Also, the Boss is shocked when he discovers that one employee feels rejected by a local community because of her job, on the third season finale of UNDERCOVER BOSS, Friday, May 11 (8:00-9:00 PM, ET/PT) on the CBS Television Network.